Terms and Conditions
Payment
Libby & May accepts payment by the following credit and debit cards on our website:
Visa, MasterCard and American Express via Stripe. We also accept payment by PayPal is accepted online only.
Acceptance of order
For all orders, you will receive an e-mail order acknowledgement. It is important that your correct e-mail address is provided at the time of purchase. Libby & May accepts your order at the time full payment is made.
Home Delivery
For your convenience we offer a variety of delivery options. These options can be found on our Delivery page. Alternatively, please contact us.
Descriptions
At the time of publication on our website, all product descriptions are believed accurate. Errors and omissions excepted. Representations of colours are approximate only due to the limitations of the photographic, reproduction and printing process. There may therefore be a difference between the actual product and photographs of it on our website. All measurements and weights are approximate.
Whilst we endeavour to maintain advertised products we reserve the right to change them and to discontinue particular products as we consider necessary. This will not affect any orders that have already been accepted.
Prices
The price of your product is that applicable at the time of purchase. Prices are inclusive of vat at the rate applicable at the time of purchase. Previously viewed prices via cookies on your computer will not be honoured and requests to do so will be refused. Sale prices are available only while stocks last.
Returns
We are only able to offer an exchange or refund if your jewellery is faulty. Please visit our Returns page for more details.
Data Protection Privacy Policy
We take the privacy of your personal data very seriously and comply with the Data Protection Act in the UK. For further information visit our Privacy Policy page.
Cookies
Cookies are a technology which is used by us to provide you with customised information from our website. For further information visit our Cookie Policy page.